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Find quick answers about Rylami resources, digital and professional-use editions, or send a general product question.
Questions about a Rylami resource?
Use the contact form for product support, questions about personal or professional use, or general Rylami inquiries.
Questions about accessing, downloading, printing, or using a purchased Rylami resource.
Questions about the individual professional license or a use that is not clearly covered by the published terms.
Questions about the brand, current resources, or upcoming releases.
Rylami provides educational resources and product support through this page. Please do not send confidential clinical information or requests for individualized mental-health care.
Helpful answers before you reach out.
Start here for the most common questions about Rylami and Between Two Homes.
What is the difference between the personal and professional digital editions?
The personal-use edition is intended for one household. The individual professional license is designed for one named helping professional and allows that professional to use permitted pages with their own clients as part of their services. It does not allow sharing the complete resource with coworkers, posting it online, or placing it on a shared practice drive. Read the professional license terms.
Is there a printed version of Between Two Homes?
Yes. Between Two Homes is available as a printed book as well as digital options. The product page shows the available formats and purchase paths.
How do digital downloads work?
After a digital purchase, the download is provided through the delivery process connected to that edition. If you have trouble accessing a purchased file, use the contact form on this page for product support.
Can I print my digital copy?
Yes, within the terms of the license you purchased. A personal-use copy is for use within one household. A professional-use copy includes additional permission for one named professional to use permitted pages with their own clients.
Can I share the PDF with someone else?
No. Purchasing a digital resource does not transfer copyright or permission to distribute the complete PDF. Professional users may provide permitted individual pages to their own clients as described in the professional license.
Are Rylami resources therapy?
No. Rylami resources are educational and supportive. They do not establish a therapist-client relationship and are not a substitute for individualized mental-health treatment, legal advice, crisis services, or a professional’s own clinical judgment.
Can a practice, school, or agency buy one professional copy for multiple staff members?
The current individual professional license covers one named professional. It is not a practice-, school-, agency-, or team-wide license. Broader licensing options may be offered separately in the future.
What if my question is not answered here?
Send a message using the form above and choose the topic that best fits your question. Please keep confidential clinical information out of your message.
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